Dental Billing Services
Let our billing experts set you on the path to profitability.
The EZDDS Promise
100 % collection of money owed to you
Commitment to quick clean claims submission
Efficient and timely updation of patient ledgers
World-class care and accountability as experienced by our international client base
All Your Billing Needs Covered
We will get your claims processed and your money into your bank account with no time to waste, whether you’re a large practice or small.
100% collection of money owed to you
Clean payment claims submission within 1 business day
Daily payment posting to patient ledgers
Sustained insurance aging reduction to less than 5%
Why We Are Unique
01
Daily EOB Updates
Your daily deposits are uploaded accurately to the respective patients’ ledgers within 72 hours of being scanned by your office. We recommend depositing the checks the next day to balance the ledger, which our specialists will verify daily with your manager.
02
Denied Claims Review
Each claim is thoroughly reviewed before it is processed, however, if a claim is denied our specialists will investigate the cause and file an appeal to quickly collect outstanding balances.
03
Insurance Aging Report
The Insurance Aging Report is analyzed each month with daily summaries sent to you tracking how many overdue claims were appealed, how much money was collected, and your account receivables balance between 30-60 days overdue, 60 days overdue, and past 90 days overdue.
04
Electronic Attachments
For increased efficiency, all claims are submitted with electronic attachments, which are inspected and validated thoroughly to avoid mistakes before being sent to the insurance companies.
05
Missing Information Collection
To avoid claim denial issues that usually occur 2-3 times a week after 30 days of submitting the claims, our specialists contact your patients to collect any missing information needed to complete the patient file, with our software identifying these errors that are also reported in a daily email summary.
06
Process Verification
Our experts ensure the timely and accurate creation of insurance claims, verifying that all necessary information is provided and any oversight is corrected.
07
Rapid Electronic Primary and Secondary Claims Submission
All primary and secondary claims are daily submitted electronically for speed and accuracy to prevent denials and errors. With an easy-to-use system, we also manage preauthorizations, and our experts can help you set up in no time.
Frequently Asked Questions About Dental Billing
Dental billing is the process of submitting and following up on claims from insurance companies, for dental services rendered to their members being treated at a dental practice.
Dental billing can work in two ways:
- The dental practice can submit a claim to the insurance company for payment on behalf of their patient.
- The patient can be billed at the time of service rendered, partly or in full, with the rest reimbursed by the insurance company.
Medical billing codes are based on the International Classification of Diseases, Ninth Revision, Clinical Modification (ICD-9-CM), while dental billing codes are based on the American Dental Association’s Current Dental Terminology (CDT).
Medical insurance plans are also often broader than dental insurance plans, covering a more comprehensive range of services.
The ADA has created an easy-to-follow list of all 760 unique dental codes.
- Accurate and timely billing, reduction in errors, as well as in claim denials and rejections.
- Maximized reimbursement of outstanding payments through diligent follow ups.
- Reduced administrative burden on staff allowing better service quality to patients.
Review the size, experience and level of customer service of the dental billing company you are considering, and learn about their billing procedures and integration with your practice’s management software.
Billing companies may offer pricing plans based on size and scale of a dental practice. Depending on the volume, the charge may be a fixed amount for a specific number of claims, verifications or monthly collections or a percentage of the revenue. Check out our pricing plans for more information.
To learn more about what is the payment process for a dental billing company, talk to our experts who can guide you on what plan suits your practice and how outsourcing to EZDDS can help your business.
EZDDS will:
- Verify the complete breakdown form via insurance portal, fax back or calling insurance.
- Upload the insurance breakdown into the patient’s document center in pdf format.
- Update the insurance plan into the practice management software.
- Leave a note in the comment box of the insurance plan or appointment to notify insurance is verified and uploaded.
- Maintain the work log and reports on a shared live spreadsheet.
Posting is included with billing, however, verifications are not included with billing or posting.
How does the company handle PPO plan payments that would require an adjustment for the network fees?
- Any type of adjustment or writing-off payments will be emailed with the reasons mentioned before making any adjustments in the software, and will be done according to the clinics’ instructions.
- Payment will be posted according to the EOBs received from the insurance, including Deductible, Co-Ins, Adjustments, or Patient Responsibility by following the clinic instructions.
We recommend your narratives be maintained in the software for each patient so that we can verify that the billing procedures are submitted with the correct tooth# and tooth surfaces. However, Narrative templates can be used for billing attachments.