MetLife is a common dental payer in the United States, and it tends to reward offices that submit “clean” claims: complete demographics, correct CDT codes, and the right supporting documentation on the first pass. When something is off by a single digit or a required attachment is missing, the claim may pend, reject, or deny,… Continue reading MetLife Dental Claims Guide: Submission Tips and Common Denials
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In‑House vs Outsourced Dental Billing: Cost, Control, and Results
Dental billing is rarely the reason a practice opens its doors, yet it can decide how predictable cash flow feels month to month. The real question is not whether your team can “do billing,” it is whether your current model produces clean claims, fast follow-up, accurate posting, and steady collections without pulling attention away from… Continue reading In‑House vs Outsourced Dental Billing: Cost, Control, and Results
Dental Insurance Verification Script and Checklist (Free Template)
Insurance verification is one of those front-desk tasks that looks simple until it isn’t. One missing group number, a plan that ended last month, or a waiting period that never shows in the portal can turn a productive day into reschedules, uncomfortable cost conversations, and avoidable claim rework. A standardized script and checklist fixes that… Continue reading Dental Insurance Verification Script and Checklist (Free Template)
Denied Dental Claims: Top Reasons and Fixes That Get Paid
Denied dental claims rarely come from one big mistake. They tend to come from small, repeatable breakdowns across eligibility, documentation, coding, and timing. The good news is that most denial reasons are predictable. When a practice treats denials as a workflow problem (not a one-off annoyance), cash flow stabilizes, rework drops, and the team spends… Continue reading Denied Dental Claims: Top Reasons and Fixes That Get Paid
Reduce Dental Accounts Receivable Days: Benchmarks and Tactics
Cash flow in a dental practice is rarely about production alone. It is about how quickly that production turns into deposits. Accounts receivable (AR) days is one of the cleanest ways to see whether billing, insurance, and patient collections are working together or quietly slowing down your growth. What “AR days” really measures (and why… Continue reading Reduce Dental Accounts Receivable Days: Benchmarks and Tactics
Most Common Dental Billing Errors and How to Prevent Them
Billing errors in a dental practice rarely come from one big mistake. They come from small gaps that stack up: a missing digit in a member ID, a code entered without the right narrative, an eligibility check that was done last month but not today. The frustrating part is that these issues often feel random… Continue reading Most Common Dental Billing Errors and How to Prevent Them
CDT Code Updates 2026: What Changed and How to Bill Correctly
Keeping CDT current is not busywork. It is one of the fastest ways to prevent avoidable denials, reduce back-and-forth attachments, and tighten cash flow when payers are already slow to respond. CDT 2026 raises the stakes because it is a larger update than many practices are used to. The ADA announced 60 total code changes… Continue reading CDT Code Updates 2026: What Changed and How to Bill Correctly
How Dental Insurance Billing Works: EOBs, Deductibles, and Copays Explained
Dental insurance billing can feel confusing because two different “systems” are involved at the same time: your practice management workflow and the insurer’s benefit rules. The patient experiences it as one visit, then paperwork shows up later, sometimes with numbers that do not match what they expected. When the process is explained in plain language,… Continue reading How Dental Insurance Billing Works: EOBs, Deductibles, and Copays Explained
Dental Billing Basics: A Playbook for New Practice Owners
Owning a dental practice means you are running two businesses at once: a clinical care operation and a financial system that has to work every day. Billing is the bridge between the two. When it is set up well, it keeps cash moving, reduces phone calls about balances, and gives you clean data for decisions.… Continue reading Dental Billing Basics: A Playbook for New Practice Owners