MetLife Dental Claims Guide: Submission Tips and Common Denials

MetLife is a common dental payer in the United States, and it tends to reward offices that submit “clean” claims: complete demographics, correct CDT codes, and the right supporting documentation on the first pass. When something is off by a single digit or a required attachment is missing, the claim may pend, reject, or deny,… Continue reading MetLife Dental Claims Guide: Submission Tips and Common Denials

In‑House vs Outsourced Dental Billing: Cost, Control, and Results

Dental billing is rarely the reason a practice opens its doors, yet it can decide how predictable cash flow feels month to month. The real question is not whether your team can “do billing,” it is whether your current model produces clean claims, fast follow-up, accurate posting, and steady collections without pulling attention away from… Continue reading In‑House vs Outsourced Dental Billing: Cost, Control, and Results

Dental Insurance Verification Script and Checklist (Free Template)

Insurance verification is one of those front-desk tasks that looks simple until it isn’t. One missing group number, a plan that ended last month, or a waiting period that never shows in the portal can turn a productive day into reschedules, uncomfortable cost conversations, and avoidable claim rework. A standardized script and checklist fixes that… Continue reading Dental Insurance Verification Script and Checklist (Free Template)

Denied Dental Claims: Top Reasons and Fixes That Get Paid

Denied dental claims rarely come from one big mistake. They tend to come from small, repeatable breakdowns across eligibility, documentation, coding, and timing. The good news is that most denial reasons are predictable. When a practice treats denials as a workflow problem (not a one-off annoyance), cash flow stabilizes, rework drops, and the team spends… Continue reading Denied Dental Claims: Top Reasons and Fixes That Get Paid

Reduce Dental Accounts Receivable Days: Benchmarks and Tactics

Cash flow in a dental practice is rarely about production alone. It is about how quickly that production turns into deposits. Accounts receivable (AR) days is one of the cleanest ways to see whether billing, insurance, and patient collections are working together or quietly slowing down your growth. What “AR days” really measures (and why… Continue reading Reduce Dental Accounts Receivable Days: Benchmarks and Tactics

CDT Code Updates 2026: What Changed and How to Bill Correctly

Keeping CDT current is not busywork. It is one of the fastest ways to prevent avoidable denials, reduce back-and-forth attachments, and tighten cash flow when payers are already slow to respond. CDT 2026 raises the stakes because it is a larger update than many practices are used to. The ADA announced 60 total code changes… Continue reading CDT Code Updates 2026: What Changed and How to Bill Correctly

How Dental Insurance Billing Works: EOBs, Deductibles, and Copays Explained

Dental insurance billing can feel confusing because two different “systems” are involved at the same time: your practice management workflow and the insurer’s benefit rules. The patient experiences it as one visit, then paperwork shows up later, sometimes with numbers that do not match what they expected. When the process is explained in plain language,… Continue reading How Dental Insurance Billing Works: EOBs, Deductibles, and Copays Explained

Dental Billing Basics: A Playbook for New Practice Owners

Owning a dental practice means you are running two businesses at once: a clinical care operation and a financial system that has to work every day. Billing is the bridge between the two. When it is set up well, it keeps cash moving, reduces phone calls about balances, and gives you clean data for decisions.… Continue reading Dental Billing Basics: A Playbook for New Practice Owners